Here is my advice to you when using Freecycle:
DO-Respond to any emails you receive from the person with the stuff immediately.
DO-Do make sure you are able to pick it up in a timely manner. No one wants to warehouse things.
DO-If possible ask if they can leave in on their porch or entry way for you to retrieve.
Don’t- Don’t waste peoples time.
Don’t-Go back and forth trying to figure out how to retrieve the item. Have your ducks in a row before you ask for the item.